Effective Date: 5-10-2023

  1. Introduction

Welcome to Track and Go! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. Your privacy is important to us, and we are committed to protecting your personal data. By using Track and Go, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect personal and non-personal information when you use our app. The types of information we collect include:

  • Personal Information: This may include your name, email address, phone number, and other contact information when you create an account or contact our support team.
  • Location Information: We collect precise location data when you enable location services on your device. This information is used for real-time tracking and geo-fencing features.
  • Device Information: We may collect information about your mobile device, including its model, operating system, unique device identifier, and IP address.
  • Usage Data: We collect information about how you interact with our app, such as the features you use, the pages you visit, and the date and time of your interactions.
  1. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing Services: To provide you with the services and features you request, including real-time tracking and location-sharing.
  • Improving Our App: To analyze usage patterns, track app performance, and make enhancements to improve your experience.
  • Communication: To respond to your inquiries, provide customer support, and send important updates and notifications related to our services.
  • Security: To detect and prevent fraud, unauthorized access, or other potentially illegal activities.
  1. Disclosure of Your Information

We may share your information with third parties under the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering our services and maintaining our app.
  • Legal Obligations: We may disclose your information when required by law, in response to legal processes, or to protect our rights, privacy, safety, or property.
  • Consent: We may share your information with third parties if you provide your consent.
  1. Your Choices
    • Location Services: You can control location services through your device settings. Please note that disabling location services may limit some app features.
    • Account Information: You can review and update your account information within the app. If you wish to delete your account, please contact us.
    • Communications: You can opt out of receiving promotional emails from us by following the instructions provided in those emails.
  2. Security

We take reasonable measures to protect your information from unauthorized access and disclosure. However, please be aware that no security measures are foolproof, and we cannot guarantee the security of your data.

  1. Children’s Privacy

Track and Go is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to remove that information.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through the app or by other means.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@trackand.

By using Track and Go, you agree to the terms and conditions outlined in this Privacy Policy. Thank you for choosing Track and Go!